The general location for the file on Linux is $PLEX_HOME/Library/Application Support/Plex Media Server/, but it is located in /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/ for Debian, Fedora, Ubuntu, and CentOS installs. In Linux, you just need to make a little edit to a text-based configuration file-in this case, Plex’s Preferences.xml. After editing and saving the file, start your Plex Media Server again and log into your server from your browser to reauthenticate yourself. You may not have an entry for “PlexOnlineHome” if you don’t use the Plex Home feature, but you should have an entry for the remaining three tokens. PlexOnlineHome PlexOnlineMail PlexOnlineToken XXXXXXXXXXXXXXXXXXXXX PlexOnlineUsername YourUserName Open the file with a text editor and remove the following entries: Be sure to stop your Plex server before performing the following edit. From there, scroll down until you see the file.
The fastest way to edit the file is to open FInder, click Go > Go to Folder in the menu bar, and paste ~/Library/Preferences/ into the box that appears. On macOS, the same tokens are located inside the file, which you’ll find in the ~/Library/Preferences/ directory. Removing them will force your Plex server to populate them again the next time you attempt to log into your server from your browser. These four entries correspond to your email address, a unique identifier supplies by the central Plex server, your username, and your Plex Home status, respectively. By diving into the settings and erasing the stored tokens for your login, you can force Plex to ask for them again and get a fresh error-free login. The problem is that deep behind the scenes in the Windows Registry (or in text-based configuration files on macOS and Linux), there’s an issue with how the login credentials for your account have been stored.
The issue manifests itself in a few different ways, but the common element is that when you go to log into your web-based control panel for your Plex server either you can’t access the control panel at all, and get an error like “You do not have permission to access this server.” Or, if you’ve ever dabbled with multiple servers or have removed and installed your Plex server on the same machine with a different account, you’ll be unable to log in with the account you wish to use.
RELATED: How to Set Up Plex (and Watch Your Movies on Any Device) But sometimes, you’ll go to log into your server only to be mysteriously shut out. Let’s dig into some arcane settings and get you back to media nirvana. You install the server software, you point your Plex clients at it, and start watching your movies.
For the most part, the Plex Media Server experience is pretty flawless.
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